The Hippodrome Group Sales and Rentals Coordinator oversees four programs, including: facility rentals, Mainstage group ticket sales, the student matinee series, and Hippodrome special events. The Group Sales and Rentals Coordinator is responsible for leveraging these programs to better engage the community with the Hippodrome’s Mainstage and Cinema offerings as a means for extending the theatre’s institutional reach in order to help support its mission and achieve its organizational goals.

The Group Sales and Rentals Coordinator creates and maintains relationships and contact lists for past and current patrons while identifying and reaching out to new audiences, constantly tailoring each public program to better attract, serve, and engage. The Group Sales and Rentals Coordinator seeks to measurably increase sales and maintains records to track and report progress regularly. As a public representative of the theatre, the Group Sales and Rentals Coordinator also participates in local councils and attends local exhibits and speaking engagements to expand awareness of the Hippodrome Theatre’s programs and create overall brand awareness.

Facility Rentals

  • Maintain the theatre’s facility calendar and coordinate usage of its unique venues, including: Cinema, Basement, Art and Bar Galleries
  • Market and promote Hippodrome Theatre rental facilities for corporate events, social events, weddings, etc.
  • Solicit and respond to building rental requests from businesses and individuals daily via phone, email, and in person while maintaining positive client relationships.
  • Expedite the rental process smoothly for the client by negotiating rates, managing contracts, and processing payments.
  • Work with clients to execute all duties for successful events, including: event setup oversight, direction of front of house staff, and presence at events as necessary.
  • Curate the Hippodrome’s online presence as a rental facility through the company website and wedding vendor websites.
  • Maintain mutually beneficial relationships with local vendors, including: caterers, photographers, event planners, bakers, decorators, florists, etc.

Group Theatrical Sales

  • Respond to sales inquiries on a daily basis by phone and email.
  • Target and reach out to groups in a variety of markets through daily outbound sales calls and initiatives.
  • Achieve agreed ticket revenue goals; develop incremental business to sustain continuous growth of group attendance to Mainstage productions.
  • Maintain customer records by logging and retaining correct and precise information in ticketing database.
  • Maintain a professional network of contacts to gain new business and drive revenue.
  • ­­Generate business leads by attending local events and researching tourism opportunities.

Student Matinee Series

  • Maintain relationships with school administrators and teachers in local school districts and keep them informed about upcoming shows in the series
  • Work with the Hipp’s Education Department to develop and revise curriculum guides that help teachers integrate A Christmas Carol into their classroom curriculum in accordance with state and national standards
  • Coordinate sales and all aspects of school group attendance of shows in the series, including: reservations, bus parking, seating charts, arrival/dismissal, and special needs
  • Reach out to teachers who have attended shows in the series to ask for evaluation and feedback

Event Planning

  • Work in conjunction with the Hipp’s artistic and administrative team to create Hippodrome events in the basement facility.
  • Develop guidelines and ideas for attracting and retaining new audiences for the basement performance and event space.
  • Work to establish the Hippodrome basement as a location for culturally engaging events, while improving and expanding revenue sources.

Qualifications/Requirements

  • Organized, highly motivated, energetic, and educated individual with a passion for the performing arts and the ability to manage a large workload with attention to setting priorities, task planning, and meeting deadlines.
  • Ability to work cooperatively and collaboratively with staff across multiple departments (Marketing, Production, Education, Front of House, Box Office, etc.) in a fast-paced and often unpredictable environment.
  • Strong interpersonal communication and customer service skills.
  • Skilled in public speaking, writing, editing, public relations and promotions, design and evaluation, and special events management.
  • Ability to manage contracts, partners, and vendors for special events.
  • Ability to manage support staff and/or volunteers.
  • Ability to manage, motivate, and inspire seasonal interns.
  • Strong computer skills, including: proficiency in web research and the Microsoft Office Suite, and familiarity with the Adobe Creative Suite, WordPress, and Constant Contact.
  • Ability to work a flexible schedule including some weekends and evenings.
  • Valid Florida Driver’s License with own transportation required.
  • Previous supervisory or management experience preferred.
  • 3-5 years of experience working in a complex cultural institution preferred.
  • 3-5 years experience working in the areas of program development, marketing and communications, and/or project management preferred.
  • Ability to operate ticketing systems and supervise box office operations preferred.

Job Type: Full-time

Salary: $27,000.00 /year

 

Please submit resume and cover letter to ndaenzer@thehipp.org by Thursday August 3.